Frequently Asked Questions

We specialize in 3D sign printers, 3D printing filament, 3D printer shelves, and 3D printing accessories.

Basically, we don’t have MOQ, you can buy 1 set of printer, 1 roll of filament, 1 piece of accessory, etc.

Yes, but there will be MOQ in this case, let’s take 3D sign printer for example, the MOQ will be 10 sets in the case of OEM.

The 3D sign priner is packaged by fumigation free wooden box, and the 3D printing filament is packaged by standard export carton box.

We can deal in different price terms, for instance, EXW, FOB, CIF, DDP.

The usual payment term is T/T (Telegraphic Transfer or Wire Transfer), 30% deposit and 70% balance.

Feel free to contact our sales staff for prices, catalogues and any other details via Email, WhatsApp, WeChat, or telephone, we can speak Chinese, English, and Spanish (español).

We will be responsible if there were any damage during delivery, making replacement or refunding for you.

There are 10 colors available at the moment, more colors will be added in the future.

Yes, there is MOQ for customization, let’s take 3D printing filament for example, the MOQ will be 100 rolls for a new color.

The lead time is 7 to 30 days according to different products and different quantity.

The container is usually loaded in Shanghai, Guangzhou, or Shenzhen, and it can be shipped to any seaport in the world.

We are able to deliver the products in different ways as per your requirement, for instance, by sea, by air, or by train, it will be up to you.

Yes, we can. In this case, it will be the DDP term, we will deliver the products to your warehouse or office, meanwhile, we will do the customs clearance if needed.

Yes, we will provide video tutorials of the machine and the software, besides, online meetings are available if required.

Yes sure. All products from us have one year’s quality warranty.